Never Tie, LLC Return/Exchange Policy

  • The customer is responsible for return shipping charges. Shipping charges are nonrefundable. Items must be sent to Never Tie™ prepaid, and we recommend adding a tracking number to your return shipment. Never Tie™ is not responsible for returns that we do not receive.
  • Any item may be sent back to Never Tie™ for a refund or exchange within 30 days of purchase, as long as it has not been worn. A full credit for the amount of the products will be issued, however customers will be responsible for the cost of shipping.
  • With your return, please include your original invoice along with the completed Return form, Our form MUST be completely filled out, failure to provide paperwork may delay/or void the refund or exchange.
  • Items must be in the original condition and in the box undamaged. No refunds are given to items worn, returned soiled, with an odor, in an unsalable condition or received after refund period.
  • Clearance items may not be returned or exchanged.
  • Never Tie™ does not guarantee ties worn in any environment where they are abused.
  • To send items back, please include original invoice and our return form and return to:
  • Never Tie, LLC
  • Returns
  • Po Box 112
  • Butner, NC 27509

Click to Download Return form

Never Tie, LLC

Attn. Returns

Po Box 112

Butner, NC 27509

Click to Download Return form